Our exceptional staff consistently provides services as a unit. We are driven to provide exceptional service. We take on difficulties that our competitors dismiss, and we make it simple for our customers to administer their websites.
We spend a lot of time analysing our competitors and their products when developing our service offerings. As a result, we discovered that customers were frequently perplexed regarding their resource, usage, and limitations. As a result, we built our hosting packages with limitless bandwidth and storage.
Our expert knowledge promises that we will maintain it using high-spec hardware and a premium network. We use cutting-edge hardware that is regularly updated.
Our goal is to attract and maintain customers by offering best-in-class solutions and cultivating a lucrative, disciplined culture of safety, and trust.
All rules, processes, and initiatives will always prioritise the safety of our workers, customers, and the community that we serve.
We accept PayPal as our payment method.
The provisioning time for the dedicated server is 2 to 48 hours.
Yes, we do offer refunds. However, we reserve the final decision on all refunds, based on the situation and reason for the cancellation. The rule of thumb is that any delays that prevent you from using your server within the normal delivery time will be credited, or the payment renewal date will be adjusted. Only reported issues on which we have exhausted all attempts at resolution will be refunded in full. It is important to note that refund requests based on information that were included in the terms of service or clearly available on our website will always be refused.
Servers are delivered and renewed on a monthly basis by default. If you want to bill annually, kindly open a support ticket for annual payment discount.
All servers are unmanaged. We do not do any custom installations, or bug-fixing, but our support team will gladly advise you and make recommendations on any issue encountered in your installations. All network and hardware related issues, as well as billing, disputes, cancellation, reboot, and reinstalling OS requests will however be handled promptly by our staff.
